Shipping Policy

At New Mountain Innovations, we strive to get your order to you quickly, safely, and affordably. Please review our shipping details below.

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Free Ground Shipping

We offer free standard ground shipping on:

• Orders of $188 or more (before tax and after discounts), or

• Any purchase of two (2) Sirenix units

Orders below these thresholds will be charged a flat ground shipping rate displayed at checkout.

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Expedited Shipping

Expedited shipping options (such as 2-Day or Overnight) are available for an additional fee.
Rates are calculated at checkout based on your delivery address and chosen speed.

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Processing & Delivery Times

• Orders are typically processed within 1–2 business days.

• Standard ground shipping usually arrives within 3–7 business days.

• Expedited orders are prioritized and delivered within the selected timeframe.

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Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can monitor delivery progress.

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Shipping Restrictions

We currently ship within the continental United States.
At this time, we do not ship to P.O. boxes, APO/FPO addresses, or internationally.

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Questions

If you have any questions or need assistance with your order, please contact us:

New Mountain Innovations LLC
59772 Paradise Place
Marathon, FL 33050
Phone: (860) 691-1876
Email: sales@newmountain.com