Terms of service

Welcome to New Mountain Innovations (“New Mountain,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website located at www.newmountain.com (the “Site”), and any purchases of products offered through the Site, including the SIRENIX™ Mosquito Control System (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.

1. Eligibility

You must be at least 18 years old to use our Services or make purchases on the Site. By using our Services, you represent that you meet these requirements.

2. Accounts

Some features may require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3. Orders & Payments

  • All orders placed through the Site are subject to acceptance and availability.
  • Prices are listed in U.S. dollars unless otherwise specified.
  • Payment is due at the time of purchase through the available payment methods.
  • We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, or violation of these Terms.

4. Shipping & Delivery

  • We will ship products to the address you provide during checkout.
  • Estimated shipping times are provided for convenience but are not guarantees.
  • Risk of loss and title pass to you upon our delivery of the product to the carrier.

5. Returns & Refunds

Please review our Return Policy, which is incorporated by reference into these Terms, for details on eligibility, process, and conditions for product returns.

6. Product Information & Use

  • We strive to provide accurate product descriptions and specifications, but we do not warrant that information on the Site is error-free, complete, or current.
  • The SIRENIX™ Mosquito Control System and other products should be used only as directed.
  • New Mountain is not liable for damages resulting from misuse, improper installation, or modification of products.

7. Intellectual Property

All content on the Site, including text, graphics, logos, trademarks, and product names (including SIRENIX™ and Larvasonic®), is owned by or licensed to New Mountain and protected by law. You may not copy, distribute, modify, or exploit any portion of the Site without our prior written consent.

8. Prohibited Conduct

You agree not to:

  • Use the Site for unlawful purposes;
  • Attempt to interfere with or compromise the Site’s security;
  • Resell or distribute products purchased through the Site without authorization.

9. Disclaimer of Warranties

The Services and products are provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the fullest extent permitted by law, New Mountain and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the Services or products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless New Mountain, its officers, employees, and partners, from any claims, liabilities, or expenses arising out of your use of the Services or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed under the laws of the State of Florida, without regard to conflict of law provisions.

13. Dispute Resolution

Any disputes shall be resolved through binding arbitration in Monroe County, Florida, except that either party may bring claims in small claims court. You waive the right to a jury trial.

14. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Services after changes indicates your acceptance of the new Terms.

15. Contact Us

For questions about these Terms, please contact us:

New Mountain Innovations LLC
59772 Paradise Place
Marathon, FL 33050
Phone: (860) 691-1876
Email: sales@newmountain.com